COVID UPDATE: 28/09/20
To Our Grace Lim Dental Community,
Amazing News!! The Australian Dental Association has announced last night that we are back to level 1 Dental restrictions. This means that we are able to perfrom general check up and cleans again. Our team are working very hard to contact all patients who had their appointments rescheduled. We look forward to seeing you soon. Don't hesitate to give us a call on 9830 0090 for any dental needs.
To our Grace Lim Dental Community,
We recieved an updated from the Australian Dental Association yesterday advising that from the 28th of September that dental restrictions are easing to Level 2. What does that mean for us? It means that we are now able to see patients for non emergency dental treatments.
This means the follow treatments are available from the 28/09/20:
- Non surgical extractions
- Denture proceedures
- Soft tissue management (such as ulcers or sores in the mouth)
- Temproromandibular dysfunction management (jaw joint issues)
- Root Canal treatments
- Any emegency treatments such as pain or trauma (as seen in the post below)
Unfortunately, we are still not allowed to perform normal check up and ultrasonic cleaning however we are very hopeful that Melbourne will be heading there soon! Stay tuned for more updates.
If there are proceedures that are not listed that you're intrested in, please feel free to give us a call and speak to one of our friendly receptionists on
9830 0090. We're excited to see you soon.
To our Grace Lim Dental Community,
We received an update from the Australian Dental Association yesterday advising that only "urgent care" be provided during our Victorian Stage 4 Lockdown. These directives are issued in accordance with emergency powers arising from declared state of emergency pursuant to the Public Health and Wellbeing Act 2008 (Vic).
Due to the increasing community transmission of COVID-19 and increasing restrictions on daily practices in Victoria, dental clinics have been mandated to limit the care they provide to treatment for dental emergencies and patients requiring urgent dental treatment only. A description of the conditions that qualify are listed below.
What is a dental emergency?
A dental emergency is a situation that requires immediate treatment. This can include:
- Facial swelling
- Facial trauma
Both facial swelling and trauma have the potential to affect your airway. Immediate treatment should be sought for these conditions.
What is urgent dental treatment?
Urgent dental treatment involves providing care for conditions that cause significant pain, infection or directly affect your health and wellbeing. This can include:
- Severe dental pain, usually affecting sleep
- An abscess or infection within the mouth
- Tooth fracture where the nerve becomes exposed
- Dental trauma from accidents or sports causing teeth to be knocked out or moved from their original place in the mouth
- Medically necessary dental treatment prior to medical or surgical procedures that cannot be delayed
- Dental conditions that if left untreated may become a dental emergency in 4-6 months.
It is important that you do not attend for treatment if you have been in contact with someone diagnosed with COIVD-19 or are experiencing symptoms including cough, fever, sore throat or difficulty in breathing. We ask you to please attend for treatment alone or bring along minimal additional persons.
Please be assured if you are attending for treatment, that under the guidance of the Australian Dental Association, Grace Lim Dental has implemented further infection control measures to keep you and us safe.
Although the treatments we can provide to you have been restricted for the time being, please know we are here to continue helping you care for your oral health. If you have a dental issue not listed above but are experiencing pain or it is affecting your wellbeing, please contact the practice and we will provide help where possible. Please call us on 03 9830 0090 or send an SMS to 0432 036 312 and a member of the team will look after you as soon as possible.
Things will look slightly different as your safety is of the utmost importance to us. We’d like to reassure you that we’re keeping our practice clean and safe for you. Here are some of the ways we have increased protection.
1. Our team has completed training concerning corona virus and infection management from the Department of Health. We have systems which ensure that our team report if they are exhibiting flu like symptoms before attending work.
2. We will be thoroughly screening all patients before attending their appointment.
3. You will be asked to wash your hands and use an antiseptic mouth rinse on arrival. We request that everyone practise social distancing at all times. There will be reduced number of people at the reception area at any one time. We ask that you come alone if possible.
4. Additional time will be allocated to allow for social distancing. We ask that you arrive on time for your appointment. This is more important than ever to minimise contact between patients.
5. Payment made by card using 'tap and go' is the preferred contactless mode.
Thank you for helping us keep the community safe and we look forward to seeing you soon.